Android Enterprise Recommended requirements
Minimum specifications for devices, carrier services and enterprise mobility management services
Devices
Knowledge Worker Devices - 9.0
Operating system
- Minimum OS version
- Android 9.0
Minimum device specifications
- RAM
- 2 GB
- Storage
- 32 GB
- Speed
- 1.4GHz
- Battery life
- 8+ hour (active)
- Camera (front / rear)
- 2 MP / 8 MP
- Architecture
- 64-bit
Bulk device enrollment
- Enrollment methods
-
- Zero-touch enrollment
- QR Code (If device includes camera)
- NFC (if device is NFC-enabled)
UI/UX
- Default Systems Apps - work profile
-
- Contacts
- Downloads
- Play Store
- EMM app (if bundled in the system image)
- Default Systems Apps - fully managed devices
-
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Other apps
-
- Contacts
- Dialer
- Settings, etc.
- Approved branding
- Use standard branding and strings
- Provisioning workflow requirements
- Devices must adhere to standard provisioning screen flows
- Work profile experience
-
Device must comply with the defined work profile experience including the following:
- Work apps must be grouped into a single UI container, as follows:
- Device must either have a Personal and Work apps tab or
- Provide a pre-populated Work Folder containing all pre-loaded Work applications.
Services
- Security update support
- 90-day security updates
- Major update release support
- Support current shipping release + one letter upgrade
- Unlocked device availability
-
Unlocked device must be available for purchase by enterprise customers through either:
- A 3rd-party distributor
- Direct from manufacturer
*Devices that are targeted exclusively for one specific country may apply for an exemption.
Knowledge Worker Devices - 8.0
Operating system
- Minimum OS version
- Android 8.0+
Minimum device specifications
- RAM
- 2 GB
- Storage
- 32 GB
- Speed
- 1.4GHz
- Battery life
- 8+ hour (active)
- Camera (front / rear)
- 2MP / 10MP
- Architecture
- 64-bit
Bulk device enrollment
- Enrollment methods
-
- QR code
- Zero-touch enrollment
UI/UX
- Default Systems Apps - work profile
-
- Contacts
- Downloads
- Play Store
- EMM app (if bundled in the system image)
- Default Systems Apps - fully managed devices
-
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Other apps
-
- Contacts
- Dialer
- Settings, etc.
- Approved branding
- Use standard branding and strings
- Provisioning workflow requirements
- Devices must adhere to standard provisioning screen flows
Services
- Security update support
- 90-day security updates
- Major update release support
- Support current shipping release + one letter upgrade
- Unlocked device availability
-
Unlocked device must be available for purchase by enterprise customers through either:
- A 3rd-party distributor
- Direct from manufacturer
*Devices that are targeted exclusively for one specific country may apply for an exemption.
Rugged Devices
Operating system
- Minimum OS version
- Android 7.0+
Minimum device specifications
- RAM
- 2 GB
- Storage
- 16 GB
- Speed
- 1.1GHz
- Architecture
- 32-bit
- Ingress protection
- IP54 certified
- Drop test integrity
- MIL-STD-810G or IEC 62-2-32, min. 4'(1.2M) repeated drops to concrete
Bulk device enrollment
- Enrollment methods
-
- QR code
- Zero-touch enrollment (Required for Android 8.0 devices)
UI/UX
- Default Systems Apps - managed devices
-
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Provisioning flows
- Devices must adhere to standard provisioning screen flows
Services
- Security update support
- 90-day security updates, available for five years from the launch date of the device
- Major update release support
-
- Support current shipping release + one letter upgrade
- Future dessert upgrades, including carrier certification, must be available to all Enterprise Recommended devices within 18 months of the board support package (BSP) drop.
Services
EMMs
Enterprise feature readiness overview. For the full list of available EMM features, visit the EMMs Glossary page.
Advanced features across multiple management sets
- Management sets
-
Solution offering will be validated against Advanced features for at least two of the following Android Enterprise management sets:
- Work profile management
- Full device management
- Dedicated device management
Demonstrated technical leadership with Android Enterprise
- Guidance on setup with Android Enterprise
-
- Product standardizes on Android Enterprise-based management methods as the primary method of setup for Android device management for new deployments of compatible Android devices to clearly help customers set up with modern management.
- Documentation and/or guidance that clearly outline for customers how to set up the various Android Enterprise management sets that partner supports including guidance for new deployments and migration to Android Enterprise.
Enterprise level support
- Established support structure with Google
-
- Partner will have trained personnel available to assist with customer deployments with process to manage escalation of issues with path to engage Google as necessary.
Proven ability to deploy
- Proven experience
-
- Partner will have demonstrated experience in being able to deploy Android Enterprise with an established base of successful deployments.
- Field sales readiness
-
- Partner will ensure availability of field expertise on Android Enterprise regularly trained by Google across customer engagement teams to deliver relevant, up to date product and technical knowledge.
Managed Service Providers
Enterprise sales readiness
- Sales training
- 80 percent of sales and technical sales must complete Android Enterprise Associate and Professional learning courses
Demonstrated technical leadership and enterprise level support
- Android Enterprise Experts
-
- Validate a minimum of 10 percent (and no less than 4 members) of their B2B mobility deployment and support engineering staff as an Android Enterprise Expert in each region the service provider is validated for. Regions include:
- Americas
- APAC
- EMEA
- Global (all three regions)
- Experts must have 3+ years of mobility deployment or consulting experience, and complete the Android Enterprise Professional; Architecture and Implementation; and Support Engineer courses.
Proven ability to deploy
- Proven experience
-
- Partner will have demonstrated experience in being able to deploy Android Enterprise with an established base of successful deployments.
- Experts have been trained in at least one Android Enterprise Recommended EMM solution and have familiarity with an additional two Android Enterprise Recommended EMM solutions.
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